Terms, Conditions and Privacy

By using Your Birth Chart, you agree to these conditions. If you do not agree, do not use the service. Items 11 to 22 form the Privacy Policy and explain how your personal data is handled, in accordance with the Brazilian General Data Protection Law (Law No. 13.709/2018 — LGPD).

This is a translation, offered so that you can read the document in your own language. The service is provided by a Brazilian company and governed by Brazilian law. In the event of any divergence between this text and the Portuguese original, published at shellygonella.com.br/termos.html, the Portuguese version prevails.

Part I · Terms and conditions of use

1. Who provides the service

2. What is offered

• Free: calculation of the birth chart (wheel, positions, houses and aspects), compatibility synastry, horoscope by sign and lunar calendar.
• Paid: written astrological analyses, delivered to your library inside the site.

The astronomical calculations are made from the birth data you provide. The accuracy of the result depends entirely on the accuracy of that data — in particular the time and the place, which determine the Ascendant and the houses.

3. Nature of the content

4. How the readings are built

This item explains the path that runs from your birth data to the text that arrives in your library. It is here because whoever buys has the right to know how what they bought is made.

First, the calculation. From the date, the time and the place you provide, the system calculates the real astronomical positions of that instant: the planets in the signs, the houses, the aspects between them. That is ephemeris arithmetic, not interpretation — two charts with the same three pieces of data give exactly the same result.

Then, the reading. The calculated positions are interpreted according to the Shelly Gonella Method, which is the astrologer's own body of reading practice: the study material, the criteria for weighing the positions against each other, and the way each configuration is handled. It is that body of practice that decides what is said about a chart and what is not.

Finally, the writing. The text is written with the support of automated writing technology, applied to the already calculated positions and to the material of the method. It is not ready-made text per sign: each analysis is assembled from the specific combination of that chart, and two people with the same Sun sign receive different texts.

No reading is reviewed one by one by a person before being delivered. If a text of yours arrives with an error, with repetition, or with something the chart does not support, write to the contact in item 1: we will redo it or refund you, as you prefer.

5. Account

• You must be 18 or older to create an account.
• You are responsible for keeping your password secret and for the actions taken in your account.
• Giving false data about other people, or other people's data without their permission, is grounds for closing the account.
• You may ask for the account to be deleted at any time through the contact in item 1.

6. Payment and delivery

• Prices are in Brazilian reais (BRL) and are those shown at the moment of purchase.
• Payment by credit card (in up to 12 instalments) or Pix, processed by Mercado Pago.
• With Pix, the order is only released after payment is confirmed.
• Delivery time: the analysis is available in your library within 1 hour of payment being confirmed — usually well before. If there is a technical failure, the system tries again automatically, at no extra cost and with no loss of the order.
• Delivery is 100% digital — there is no physical shipping.

7. Right of withdrawal and refund

8. Personal use and intellectual property

The analysis you buy is for personal use. The delivered text is yours to read, keep and print. It may not be resold, redistributed commercially or published as if it were your own. The brand, the method, the design, the site texts and the calculation engine belong to the company named in item 1.

9. Acceptable use and availability

The following is not allowed: attempting to bypass payment; accessing restricted areas without authorisation; automating requests in a volume that harms the service; or using the platform to process other people's data without their permission.

We do what we can to keep the service running, but it may be unavailable for maintenance or because of a supplier failure. Interruptions do not in themselves give rise to compensation — but an analysis that was paid for and not delivered is always refunded or redone.

10. Governing law and jurisdiction

Brazilian law applies. The courts of the consumer's domicile are elected to settle any disputes, in accordance with the Brazilian Consumer Protection Code.

Part II · Privacy policy (LGPD)

11. Privacy: who controls the data

12. Data collected and purpose

We collect only what providing the service requires, and each piece of data has a declared purpose:

• Name — to personalise the chart and the analysis.
• Date, time and place of birth — to calculate the astronomical positions. Without those three the chart does not exist.
• E-mail — access to the account, delivery of the analyses and communication about the order.
• Telephone (WhatsApp) — sending your analysis as a PDF and communication about the order. It is asked for when buying an analysis, and used only to talk to you about what you bought: it does not go into a broadcast list, it receives no marketing and it is not passed to third parties.
• Password — authentication. Stored encrypted, never in readable text.
• Payment data — to process the charge. See item 15.
• Menstrual calendar (sensitive health data) — the days you mark in the Lunar Horoscope's menstrual calendar: the start and end of your period and the day you took the pill. They are used to work out, on your own device, the prediction of the next period, of ovulation and of the fertile window. Only you read these days. No one on the team has access to them, no analysis or horoscope in the app uses them, and they go to no supplier — including not entering the writing step described in item 4. Marking is optional, and unmarking deletes the row at once.
• A second person's data — to calculate the second chart in the couple, business partner, friendship and children analyses. See item 17.

13. Data collected automatically

• Device time zone — used to show the correct times for the horoscope and the Moon.
• Notification subscription (push) — only if you turn notifications on; it is a browser identifier, not a personal identification.
• Technical access data — server and hosting logs, with IP and time, kept for security and in accordance with the Brazilian Internet Civil Framework.
• Failure diagnostics — when something goes wrong in your browser, we record the error message, the page address and the browser model, so that we can fix it. We use no external monitoring service: it all stays in our own database, for up to 90 days. The error record does not store your IP. To stop anyone from flooding that record, we keep a separate anti-abuse counter that stores only a scrambled code of the IP together with the time, generated with a secret key of ours — without that key it is not possible to go back from the code to the address. That counter is not linked to any recorded error and is deleted within 2 hours.
• Navigation steps — we record that somebody reached the site, generated a chart, opened a product or completed a purchase, so that we know where the site gets in people's way. With no cookie and no identifier linking one visit to the next: each open tab draws a number that serves only to group the steps of that visit and disappears when you close the page. There is no profile, there is no advertising, and those records are also deleted after 90 days.

14. Legal basis for each processing

15. Who we share with

Sharing is limited to the suppliers without which the service would not exist, and each one receives only what its function requires:

• Infrastructure — hosting of the site and the database, where your account, your charts and your analyses live.
• Payment — the charge is processed by Mercado Pago. Your card data goes straight to them and does not pass through our servers.
• Writing of the interpretations — for the step described in item 4, only the already calculated astrological data and your first name go out. Your date of birth does not go out, your e-mail does not go out, and the content is not used to train models.
• Locating cities — to find the coordinates and the time zone of your place of birth, we consult public map services. The name of the city you typed goes out and, in the following request, the coordinates found. Your date and your time of birth do not go out.

Some of these suppliers operate on servers outside Brazil. The international transfer takes place under article 33 of the LGPD, with contractual guarantees of equivalent protection.

You have the right to know which companies they are, one by one, by name. Just ask through the e-mail in item 1: it is the right in article 18, item IX of the LGPD, and the answer comes within 15 days.

16. How long we keep it

• Account and charts: for as long as the account exists. When the account is deleted, we erase the data within 30 days.
• Purchased analyses: they stay available in your library for as long as the account exists.
• Tax records of purchases: 5 years, by legal obligation.
• Access logs: 6 months, in accordance with the Brazilian Internet Civil Framework.
• Failure diagnostics and navigation steps: 90 days, deleted automatically.
• Charts generated without registering: they are not associated with you — the calculation is made and returned on the spot.

17. Other people's data (synastry, couple, business partners, children)

18. Your rights

The LGPD (art. 18) guarantees you, at any time and free of charge:

• To confirm whether we process your data and to access it;
• To correct incomplete, inaccurate or out-of-date data;
• To ask for anonymisation, blocking or erasure of unnecessary data or data processed in breach of the law;
• To request portability to another supplier;
• To erase data processed on the basis of your consent;
• To know who we share your data with, with the name of each company;
• To withdraw consent — including by turning notifications off in the app itself;
• To object to a processing and to petition the ANPD.

To exercise any of them, write to the contact in item 1. We answer within 15 days.

19. Security

All traffic is encrypted (HTTPS). Passwords are stored hashed and never in readable text. Access to the database is controlled by per-user policies, so that each account reaches only its own data. No system is infallible: in the event of an incident with relevant risk, we will inform you and the ANPD, in accordance with article 48 of the LGPD.

20. Cookies and local storage

We use no advertising cookies and no third-party tracking cookies. We use only the browser's local storage to keep you signed in and to remember the progress of analyses being produced. There is no advertising profiling.

21. Children and adolescents

The service is intended for people aged 18 or over. Charts for children (the "Child's Chart" product) are contracted by parents or guardians, who answer for the authorisation of the data provided.

22. Changes

This document may change. The version in force is always the one published on this page, with the date shown at the top. Relevant changes will be announced on the site and, when the processing depends on consent, we will ask for a new acceptance — the version shown at the top is the same one recorded with your consent.

23. Contact